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How Do I Find My Trampoline Model?

Published in Trampoline Identification 6 mins read

Finding your trampoline's model number is crucial for ordering replacement parts, filing warranty claims, or accessing specific safety information. The most direct way to locate it is often on a tag attached to the trampoline itself.


Why Identifying Your Trampoline Model is Important

Knowing your trampoline's model number ensures compatibility when purchasing replacement parts and provides access to manufacturer-specific resources.

  • Accurate Parts Replacement: Trampoline parts like springs, mats, safety enclosures, and pads are often model-specific. An incorrect part can compromise safety and fit.
  • Warranty Claims: Most manufacturers require a model number, and often a serial number, to process warranty requests for defective parts or manufacturing issues.
  • Safety Information and Manuals: The model number allows you to download the correct owner's manual, which contains vital assembly instructions, maintenance tips, and safety guidelines.
  • Resale Value: Providing the model number can help potential buyers understand the specific features and specifications of your trampoline.

Where to Locate Your Trampoline Model Number

Your trampoline's model number is typically found in several key locations. Start with the most common spot:

  • Spring Pad Tag: Check the tag on the spring pad of your trampoline to find your trampoline's model number. This is often a durable, weather-resistant label located on the underside or edge of the padding that covers the springs.
  • Original Manual or Packaging: If you still have the owner's manual or the original box, the model number (and often the serial number) will be prominently displayed there.
  • Frame Legs or Underside: Some manufacturers attach a sticker or etched plate to one of the trampoline's frame legs, the main frame rail, or on the underside of the jumping mat. This might require you to get on your hands and knees or even lift the trampoline slightly.
  • Purchase Receipt or Online Order History: If you bought your trampoline from a major retailer or online store, your purchase receipt or order details often list the model number. Check your email confirmations or account history.
  • Manufacturer's Website (with Serial Number): If you can find a serial number but not a model number, sometimes entering the serial number on the manufacturer's support website can help identify your specific model.

Step-by-Step Guide to Finding Your Model Number

Follow these steps to systematically search for your trampoline's identification:

  1. Inspect the Spring Pad: Carefully lift the edge of the spring pad (the protective covering over the springs) and look for a tag or label. This is often the quickest way to find it.
  2. Examine the Frame: Walk around the trampoline and thoroughly check each leg, the main frame tubing, and any crossbars for stickers, decals, or engraved information.
  3. Check the Jumping Mat: Although less common, some manufacturers may print information directly onto the edge or underside of the jumping mat itself.
  4. Review Documentation: If you kept the original assembly manual, warranty card, or purchase invoice, consult these first.
  5. Search Digital Records: Look through your email for order confirmations or check your purchase history on the website where you bought the trampoline (e.g., Amazon, Walmart, manufacturer's direct site).

Tips for a Difficult Search:

  • Clean the Area: Dirt or grime can obscure labels. Gently clean potential tag locations.
  • Use a Flashlight: A flashlight can help illuminate faded or hidden numbers.
  • Take Photos: If you find a tag that's hard to read, take a photo and zoom in.
  • Remove the Safety Net: If necessary, temporarily unhook the safety net from the enclosure poles for better access to the frame.

What to Do If You Can't Find Your Model Number

If the model number remains elusive, don't despair. There are alternative ways to get the parts or information you need:

  1. Measure Your Trampoline:
    • Shape: Determine if your trampoline is round, rectangular, square, or oval.
    • Frame Diameter/Dimensions: For round trampolines, measure the frame's outside diameter. For rectangular or square, measure the length and width.
    • Number of Springs: Count the total number of springs.
    • Spring Length: Remove one spring and measure its length from hook end to hook end while it's unattached and relaxed.
    • Jumping Mat Diameter/Dimensions: Measure the diameter or dimensions of the black jumping surface, excluding the spring loops.
    • Frame Tubing Diameter: Measure the diameter of the metal frame tubing.
    • Enclosure Net Type: Note if the net attaches inside the springs (over the mat) or outside the springs (over the frame).
  2. Take Detailed Photos: Capture clear pictures of the entire trampoline, specific parts you need to replace, and any visible labels or identifying marks.
  3. Contact the Manufacturer: Reach out to the trampoline manufacturer's customer service. Provide them with your measurements, photos, and any partial numbers you might have found. Many companies have a process for identifying models based on these details.
  4. Consult a Trampoline Parts Specialist: Some online retailers specialize in trampoline parts and can help you identify compatible components based on your measurements and photos.

Understanding Your Trampoline's Key Specifications

Even without a model number, these specifications are crucial for identifying parts:

Specification Description
Shape Common shapes include Round, Rectangular, Square, and Oval. This significantly impacts mat and enclosure sizing.
Frame Size The outside diameter (for round) or length x width (for rectangular/square) of the main metal frame. This is the most critical measurement for replacement mats and spring pads.
Number of Springs The total count of springs attached to the frame. Essential for matching the correct jumping mat.
Spring Length The measurement of a single, unattached spring from hook end to hook end. This ensures the correct tension for the new mat.
Mat V-Ring Count The number of V-rings or loops around the edge of the jumping mat where springs attach. Should always match the number of springs.
Enclosure Type Whether the safety net attaches inside the springs (meaning the net covers the mat only) or outside the springs (meaning the net covers both the mat and the spring pad). Also, the number of enclosure poles.
Weight Capacity The maximum user weight supported, an important safety specification often found on the original manual or product page.