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What is WU on my bank statement?

Published in Transaction Codes 3 mins read

If you see "WU" on your bank statement, it signifies a transaction processed through Western Union. This code indicates that funds were either sent or received via the Western Union money transfer service.

Understanding "WU" on Your Statement

The "WU" designation is a common abbreviation used by financial institutions to identify transactions associated with Western Union. It often appears alongside a series of numbers, which is typically a confirmation or tracking number for that specific money transfer. For example, you might see an entry like "WU 1234567890" on your statement.

Code Meaning Details
WU Western Union Indicates a money transfer transaction, often followed by a confirmation number.

What is Western Union?

Western Union is a global leader in cross-border, cross-currency money movement and payments. People use Western Union services for various reasons, including:

  • Sending money to family and friends: Often used for international remittances.
  • Receiving money: Funds sent to you from another party.
  • Paying bills: Some services allow bill payments through Western Union agents.
  • Loading or unloading prepaid cards: In some regions, it can be used for these purposes.

For more information about Western Union's services, you can visit their official website at Western Union.

Why You Might See a "WU" Transaction

You might encounter a "WU" transaction on your bank statement if:

  • You recently sent money to someone through Western Union using your bank account (e.g., online or via an agent with a debit/credit card).
  • You received money via Western Union, and the funds were deposited directly into your account (though more commonly, cash pickups are involved).
  • Someone with access to your account or payment information initiated a Western Union transaction.
  • You made a bill payment or other financial transaction where Western Union was the processing service.

What to Do if You Don't Recognize a "WU" Transaction

If a "WU" transaction appears on your bank statement and you don't recognize it, it's important to investigate promptly:

  1. Check with household members: Ask if anyone else with access to your account initiated the transaction.
  2. Review your own activities: Sometimes, you might forget a small transaction or a bill payment.
  3. Examine the details: Note the date, amount, and especially the confirmation number if present. This number is crucial for tracking the transaction.
  4. Contact Western Union: If you have the confirmation number, you can contact Western Union's customer service to inquire about the transaction. They can often provide details about the sender or receiver (within privacy limits).
  5. Contact your bank: If you still cannot identify the transaction, contact your bank's fraud department immediately. They can help you investigate further, provide details about the transaction, and guide you through the process of disputing it if necessary.