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How Does Curb Work?

Published in Transportation App 4 mins read

Curb is a popular mobile application designed to simplify the process of booking and paying for taxi rides, connecting users with professional, licensed drivers. It essentially modernizes the traditional taxi experience, offering both on-demand and scheduled ride options, alongside a unique feature for paying for street-hailed taxis.

At its core, Curb functions as a bridge between passengers and a vast network of professional taxi and livery services, primarily focusing on safety, convenience, and efficiency.

How to Use Curb: A Step-by-Step Guide

Using the Curb app involves a few straightforward steps, whether you're requesting a ride directly or paying for one you've already hailed.

1. Booking a Ride Through the App

This is the most common way to use Curb, allowing you to secure a ride directly from your smartphone.

  • Open the App: Launch the Curb app on your mobile device.
  • Enter Destination: Input your desired drop-off location. The app will then show you available taxi options and an estimated fare.
  • Choose Ride Type: Select your preferred ride type, such as a standard taxi or a wheelchair-accessible vehicle, if available.
  • Confirm & Request: Review your details and tap to request your ride.
  • Track Your Driver: Once a driver accepts your request, you can see their location on the map, their estimated arrival time, and vehicle details.
  • Ride & Pay: Enjoy your ride. Payment is handled securely through the app using your pre-selected payment method (e.g., credit card), eliminating the need for cash or swiping cards in the taxi.

2. Pair & Pay: Paying for a Hailed Taxi

Curb offers a convenient feature that allows you to pay for a taxi you've hailed on the street, even if you didn't request it through the app. This is particularly useful when you flag down a cab and prefer the ease of in-app payment.

To use the Pair & Pay feature:

  • Hail a Taxi: Simply wave down any taxi on the street that accepts Curb payments.
  • Press Pair & Pay: Once inside the taxi, open your Curb app and select the "Pair & Pay" button.
  • Enter Pairing Code: You will be prompted to enter a unique pairing code. This code is typically displayed on the TV screen located in the backseat of the taxi.
  • Confirm & Pay: After entering the code, confirm the ride details, and your payment will be processed securely through the app at the end of your trip.

Key Features and Benefits of Curb

Curb stands out by integrating traditional taxi services with modern app technology, offering several advantages:

Feature Description Benefit for Users
Licensed Drivers Connects users exclusively with professional, licensed taxi and livery drivers. Ensures safety, professionalism, and adherence to local transportation regulations.
Transparent Pricing Provides upfront estimated fares or meters that follow local taxi commission rates. Helps users anticipate costs and avoid surprises.
Multiple Payment Options Supports various in-app payment methods, including credit cards, Apple Pay, Google Pay, and Curb gift cards. Offers flexibility and convenience for secure, cashless transactions.
Ride Tracking Allows users to track their driver's location in real-time and share ride details with others. Enhances safety and provides peace of mind regarding arrival times.
Scheduled Rides Users can book rides in advance, specifying a future date and time. Ideal for airport transfers, important appointments, or planning ahead.
Accessibility Options In many cities, Curb offers the ability to request wheelchair-accessible vehicles. Promotes inclusivity and ensures transportation for all passengers.
Customer Support Provides in-app support for any issues or questions during or after a ride. Offers assistance and resolves concerns efficiently.

Why Choose Curb?

Curb provides a reliable transportation solution, especially in urban environments where taxis are prevalent. It merges the established safety and regulatory oversight of traditional taxi services with the convenience and efficiency of modern ride-hailing apps. Whether you prefer the predictability of booking a ride or the flexibility of hailing a cab, Curb offers a streamlined experience for getting around town.

For more information, you can explore the official Curb website.