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What do British people call the ER?

Published in UK Healthcare 3 mins read

In the United Kingdom, what Americans refer to as the "ER" (Emergency Room) is known as Accident and Emergency, commonly abbreviated as A&E. This department handles serious injuries and life-threatening emergencies.

Accident and Emergency (A&E) Explained

A&E departments are a vital part of the UK's National Health Service (NHS), providing urgent medical care for conditions that require immediate attention. They are equipped to handle a wide range of emergencies, from severe injuries to sudden illnesses.

To clarify the difference, here's a quick comparison:

Feature United States United Kingdom
Common Name Emergency Room (ER) Accident and Emergency (A&E)
Purpose Urgent medical care Urgent medical care
Service Provider Various healthcare systems National Health Service (NHS)

When to Use A&E

A&E is for genuine medical emergencies. You should go to A&E if you have a serious illness or injury that needs immediate attention and cannot be safely managed by a GP (General Practitioner) or other urgent care services.

Examples of situations requiring A&E treatment include:

  • Loss of consciousness
  • Acute confused state
  • Fits that are not stopping
  • Persistent, severe chest pain
  • Breathing difficulties
  • Severe bleeding that cannot be stopped
  • Severe allergic reactions
  • Serious burns or scalds
  • Major trauma, such as a road traffic accident
  • Suspected stroke or heart attack

Alternative Medical Advice (NHS 111)

For urgent medical problems that are not life-threatening but you're unsure what to do, British people can call 111 or visit the NHS 111 online service. This service is designed to provide immediate medical advice and guidance, directing individuals to the most appropriate service for their needs, which could be a GP, a pharmacy, an urgent treatment centre, or occasionally, A&E.

You can access the NHS 111 service by calling 111 from any phone in the UK or by visiting the official website: 111.nhs.uk.

Getting to A&E

If you have a medical emergency requiring A&E treatment and can get to the hospital safely without an ambulance, it is advisable to do so. However, if the situation is life-threatening, or you cannot safely transport yourself, you should call 999 for an ambulance.

  • Self-transport: If you have a serious but stable condition (e.g., a broken bone but you are able to travel), getting to A&E by car or taxi might be appropriate.
  • Ambulance (999): For critical or life-threatening emergencies where immediate medical attention during transit is crucial, calling 999 for an ambulance is the correct course of action.