To update the Wi-Fi network settings for an Alarm.com video device, you'll need to access your customer account via the Alarm.com website and navigate through the video settings to the wireless network configuration. This process ensures your video camera can connect to a new or updated Wi-Fi network, maintaining continuous surveillance and remote access.
Step-by-Step Guide to Changing Video Device Wi-Fi Settings
Changing the network for a specific video device on Alarm.com involves a straightforward process through the customer website. Follow these steps to successfully update your device's Wi-Fi connection:
| Step | Action | Description |
|---|---|---|
| 1 | Log In | Begin by logging into your Alarm.com customer website account using your credentials. |
| 2 | Access Video Section | From the main menu or dashboard, click Video to navigate to your video surveillance management page. |
| 3 | Open Video Settings | On the 'Video' banner or page, locate and click Settings. This will lead you to the configuration options for your video devices. |
| 4 | Select Device | Utilize the Video Device dropdown menu to select the specific video device whose Wi-Fi network you wish to change. |
| 5 | Navigate to Wireless Network | Once the device is selected, click Wireless Network to access its current Wi-Fi configuration. |
| 6 | Enter New Settings | You will then be prompted to enter the new settings. This typically involves selecting the new Wi-Fi network (SSID) from a list of available networks and entering its corresponding password or passphrase. |
After entering the new Wi-Fi credentials, ensure you save the changes. The video device will attempt to connect to the newly specified network. If the connection is successful, your device will resume its normal operation on the updated network.
This process is essential for scenarios such as changing your home internet provider, updating your router, or simply reconfiguring your network settings. Always ensure your network name (SSID) and password are correct to avoid connectivity issues.
