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Why Won't My GE Washer Drain?

Published in Washer Drain Issues 6 mins read

If your General Electric (GE) washer isn't draining, it's a common issue often stemming from a few key areas, including drain hose obstructions, pump problems, or sensor malfunctions. Addressing these can often resolve the problem and get your laundry cycle back on track.

Common Reasons Your GE Washer Isn't Draining

Understanding the potential culprits behind a non-draining GE washer can help you pinpoint the issue and find a solution.

1. Drain Hose Obstructions

One of the most frequent reasons a washer fails to drain is a problem with the drain hose.

  • Pinched or Flattened Hose: The drain hose, which connects the washer to your home's plumbing, can become pinched or flattened if the washer is pushed too close to a wall or if something is resting on it. This restricts water flow.
  • Clogged Drain Hose: Over time, lint, small articles of clothing (like socks), hair, or detergent residue can accumulate inside the drain hose, forming a clog. You may need to disconnect power to the washer and carefully remove the drain hose from both the back of the machine and the plumbing standpipe or sink to inspect it for blockages. A stiff brush or a long, flexible drain snake can help clear the obstruction.

2. Clogged Drain Pump Filter or Impeller

Many GE washers have a drain pump filter designed to catch debris before it reaches the pump itself.

  • Clogged Filter: If this filter becomes overloaded with lint, coins, buttons, or other small items, it can prevent water from passing through to the pump.
  • Damaged Impeller: The drain pump's impeller (a small fan-like component) can also become damaged or clogged, preventing it from effectively pushing water out.

3. Faulty Lid Switch or Door Latch

For safety reasons, most washers will not agitate, spin, or drain if the lid or door is not securely closed.

  • Lid Switch Malfunction: On top-loading GE washers, a faulty lid switch might not register that the lid is closed, even when it is.
  • Door Latch Issues: Front-loading GE washers rely on a functioning door latch. If it's broken or misaligned, the washer's cycle, including draining, will be interrupted.

4. Malfunctioning Drain Pump

Beyond clogs, the drain pump itself can fail mechanically or electrically.

  • Electrical Failure: The pump motor may burn out or the wiring connected to it could be faulty.
  • Mechanical Failure: Bearings might seize, or the pump could simply wear out over time, especially if it frequently deals with excessive debris.

5. Water Level Sensor/Pressure Switch Issues

The water level sensor, or pressure switch, tells the washer how much water is inside.

  • Incorrect Readings: If this sensor malfunctions, it might incorrectly believe there's no water in the tub or too much, affecting the drain cycle. This can sometimes lead to the washer not draining at all or stopping mid-cycle.

6. Drive Belt Problems (For Some Models)

In some older or specific GE washer models, a drive belt connects the motor to the transmission and pump.

  • Broken or Loose Belt: If this belt breaks or becomes loose, the drain pump might not receive power, preventing it from operating.

7. Excessive Suds

Too much detergent, especially high-sudsing varieties, can sometimes create excessive foam that tricks the washer's sensors into thinking the tub is still full of water, delaying or stopping the drain cycle.

8. Control Board Malfunction

While less common, the main control board (or timer on older mechanical models) orchestrating all washer functions can fail.

  • Programming Errors: A faulty control board might not send the correct signal to the drain pump, preventing it from activating.

Troubleshooting Your GE Washer's Drainage Issue

Before calling a professional, try these steps to diagnose and potentially fix the problem.

Table: Quick Troubleshooting Guide
Potential Cause Action
Drain Hose Issues Check for kinks/pinches, disconnect and clear clogs.
Clogged Pump Filter Locate and clean the pump filter (often behind a small access panel).
Lid Switch/Door Latch Ensure lid/door closes securely; inspect for damage.
Excessive Suds Run a rinse/spin cycle without detergent.
Washer Reset Unplug for 1-5 minutes, then plug back in.
Water Level Sensor Rarely a DIY fix, but a power cycle can sometimes reset it.
Drain Pump Failure Listen for pump sound; if none, may need replacement.
Control Board If other fixes fail, consider this a professional repair.
  1. Check the Drain Hose Thoroughly:

    • Pull the washer away from the wall to visually inspect the entire length of the drain hose for any pinches, kinks, or flattening. Straighten it out if necessary.
    • Crucially, disconnect power to the washer first for safety.
    • Carefully detach the drain hose from the back of the washer and from your home's plumbing (standpipe or sink).
    • Look inside the hose for any obstructions. You can try to clear it with a plumbing snake or by flushing water through it from a garden hose.
    • Reattach the hose securely once cleared.
  2. Clean the Drain Pump Filter:

    • Most front-loading and some top-loading GE washers have an accessible drain pump filter. Consult your owner's manual for its exact location (often behind a small access panel at the bottom front of the machine).
    • Place towels on the floor and have a shallow pan ready, as residual water will likely drain out.
    • Twist the filter counter-clockwise to remove it and clean out any lint, debris, or foreign objects.
    • Inspect the pump's impeller area for any visible obstructions.
  3. Verify Lid/Door Closure:

    • For top-loaders, ensure the lid closes completely and the lid switch engages. Try opening and closing it firmly a few times.
    • For front-loaders, make sure the door latches securely with an audible click.
    • If you suspect the switch or latch is faulty, it might need to be replaced.
  4. Perform a Washer Reset:

    • Unplug your GE washer from the wall outlet for 1 to 5 minutes.
    • Plug it back in and try to run a "Rinse & Spin" cycle. This can sometimes reset the internal electronics and resolve minor glitches.
  5. Reduce Suds:

    • If you notice an excessive amount of suds, run a "Rinse & Spin" cycle without any detergent or clothing to flush out the excess. In the future, use less detergent, especially if you have soft water or are washing a small load. Always use HE (High-Efficiency) detergent for HE washers.

When to Call a Professional

If you've tried all the above troubleshooting steps and your GE washer still won't drain, it's likely a more complex internal component failure, such as:

  • A failed drain pump motor.
  • A malfunctioning water level sensor or pressure switch.
  • A faulty main control board.
  • A broken drive belt (if applicable to your model).

In these cases, contacting a qualified appliance repair technician or GE Appliances service is recommended. Attempting to repair these components without proper knowledge can lead to further damage or safety hazards.

Understanding these common drainage issues can empower you to troubleshoot effectively and get your GE washer back to optimal performance.