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Why is my washing machine drawer not filling with water?

Published in Washing Machine Maintenance 5 mins read

If your washing machine drawer isn't filling with water, the primary reason often lies with blocked spray jets located above the drawer. These jets are responsible for directing water into the detergent and fabric softener compartments. When they become obstructed, water cannot properly pass through the drawer, preventing it from mixing with and flushing the cleaning agents into the washing machine drum.

Common Reasons for a Washing Machine Drawer Not Filling

Several factors can lead to your washing machine's detergent drawer not receiving water correctly. Understanding these can help you diagnose and resolve the issue.

1. Blocked Spray Jets

As mentioned, the spray jets situated directly above the detergent drawer are a frequent culprit. * **What happens:** These small nozzles can become clogged with detergent residue, limescale, or even mould over time. When blocked, water cannot be efficiently sprayed into the drawer compartments. * **Symptoms:** You might see water trickling weakly or not at all into the drawer, or it might be misdirected. * **Solution:** * Pull out the detergent drawer completely. * Inspect the top of the drawer housing (where the drawer slides in) for the spray holes. * Use an old toothbrush, a small bottle brush, or a damp cloth to clean any visible blockages, mould, or residue from these jets. * For stubborn build-up, a descaling solution or a mix of white vinegar and water can help loosen deposits. [Learn more about cleaning your washing machine](https://www.example.com/washing-machine-cleaning-guide).

2. Low Water Pressure

Sufficient water pressure is crucial for your washing machine to fill properly, including the detergent drawer. * **What happens:** If the household water pressure is low, or if the water supply tap to the washing machine isn't fully open, the machine might struggle to draw enough water. * **Symptoms:** The machine takes a very long time to fill, or the water flow into the drawer is weak. * **Solution:** * Check if other taps in your home have good water pressure. If not, there might be a general household water pressure issue. * Ensure the cold and hot water supply taps (usually located behind the machine) are fully open. * Inspect the mesh filters on the inlet hoses (where they connect to the machine) for blockages caused by sediment. Clean them if necessary.

3. Kinked or Blocked Inlet Hoses

The hoses that supply water to your washing machine can sometimes be the problem. * **What happens:** The inlet hoses can become kinked if the machine is pushed too close to a wall, or they can become blocked by sediment or debris over time. * **Symptoms:** No water or very little water entering the machine. * **Solution:** * Gently pull the washing machine away from the wall and inspect the hoses for any kinks or bends. Straighten them if found. * Turn off the water supply and disconnect the hoses from the back of the machine. Check inside for any visible blockages. You might also find small filters at the connection point that need cleaning.

4. Faulty Water Inlet Valve

The water inlet valve is an electromagnetic component that opens and closes to allow water into the machine. * **What happens:** If this valve is faulty, it may not open correctly, or at all, preventing water from reaching the detergent drawer and the drum. * **Symptoms:** No water entering the machine, or only hot or cold water entering when both should be. You might hear a humming noise but no water flow. * **Solution:** This typically requires professional repair or replacement of the valve. It's a more complex fix, often best left to a qualified appliance technician. [Find a local appliance repair service](https://www.example.com/appliance-repair).

5. Clogged Detergent Drawer Itself

While water might get *into* the drawer, a severely clogged drawer can prevent it from properly draining into the drum, making it seem like it's not filling correctly for its intended purpose. * **What happens:** Residue from detergents and fabric softeners can build up, particularly in the siphon mechanism (often marked 'MAX' or with a 'softener' symbol), preventing the water from being flushed into the drum. * **Symptoms:** Water pooling in the drawer, or detergent/softener not being dispensed properly. * **Solution:** * Remove the detergent drawer and clean all compartments thoroughly under running water, using a brush to remove any residue. * Pay special attention to the siphon cap or mechanism, which can often be detached for easier cleaning.

Troubleshooting Table: Quick Reference

To help you quickly identify potential issues, here's a summary:

Issue Description Common Symptoms Recommended Action
Blocked Spray Jets Accumulation of mould, detergent, limescale in the nozzles above the drawer. Weak or no water flow into the drawer. Clean jets with a brush or cloth; use descaler if needed.
Low Water Pressure Insufficient water supply to the machine. Slow filling, weak water flow. Check household pressure; ensure supply taps are fully open; clean inlet hose filters.
Kinked/Blocked Inlet Hoses Hoses supplying water are bent or have sediment buildup. No water or very little water entering the machine. Straighten kinks; disconnect and check hoses/filters for blockages.
Faulty Water Inlet Valve Electronic component not opening to allow water flow. No water, even with good pressure; possible humming. Professional repair or replacement.
Clogged Detergent Drawer Residue build-up prevents water/detergent from draining from the drawer. Water pooling in the drawer; detergent not dispensing. Remove and thoroughly clean the entire drawer, especially the siphon mechanism.

By systematically checking these common areas, you can often pinpoint why your washing machine drawer isn't filling with water and resolve the issue yourself. If the problem persists after trying these steps, it's advisable to consult a professional appliance technician.