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What is E20 Error on Electrolux Time Manager 7kg?

Published in Washing Machine Repair 4 mins read

The E20 error on an Electrolux Time Manager 7kg washing machine signifies a drain fault. This means your appliance is encountering an issue with draining water, preventing it from completing its cycle.

Understanding the E20 Drain Fault

When your Electrolux washing machine displays the E20 error code, it's essentially telling you that the water isn't emptying out as it should. This can lead to water remaining in the drum, cycles not finishing, and clothes staying wet. The problem typically stems from an obstruction or a malfunction in the draining system.

Common Causes of E20 Error

Several factors can lead to an E20 error, ranging from simple blockages to component failures. Identifying the specific cause is the first step toward resolving the issue.

  • Blocked or Kinked Drain Hose: The most frequent culprit. The hose that carries water away from the machine can become bent, twisted, or clogged with lint, foreign objects, or detergent residue.
  • Clogged Drain Filter: Electrolux washing machines have a small filter, often located at the bottom front, designed to catch small items like coins, buttons, or lint before they reach the pump. If this filter becomes overloaded, it can restrict water flow.
  • Faulty Drain Pump: If the hoses and filter are clear, the issue might be with the drain pump itself. The pump is responsible for forcing water out of the machine; if it's damaged or worn out, it won't be able to perform its function effectively.

Troubleshooting Steps for E20 Error

Before calling a technician, you can perform a few simple checks and solutions to resolve the E20 error. Always ensure the washing machine is unplugged from the power supply before attempting any checks involving water or internal components.

  1. Check the Drain Hose:

    • Inspect for Kinks: Pull the washing machine away from the wall and ensure the drain hose is not kinked, bent, or squashed against anything.
    • Check for Blockages: If accessible, visually inspect the hose for any visible obstructions. You might need to detach it carefully to check thoroughly. Ensure it's not inserted too far into the standpipe (if used), which can create a siphon effect and drainage issues.
  2. Clean the Drain Filter:

    • Locate the Filter: The drain filter is usually found behind a small flap or cover at the bottom front of the washing machine.
    • Prepare for Water: Place a shallow tray or towels underneath the filter area, as some residual water will likely drain out when you open it.
    • Unscrew and Clean: Unscrew the filter cap (it might be a twist-lock mechanism) and carefully pull it out. Remove any lint, coins, buttons, or other debris. Rinse the filter under running water.
    • Reinsert and Test: Screw the filter back in tightly and close the cover. Run a short drain cycle to see if the error persists.
  3. Assess the Drain Pump (If other steps fail):

    • If you've checked the hoses and cleaned the filter, and the E20 error still appears, it's possible that the drain pump is faulty.
    • A faulty drain pump typically makes unusual noises (grinding, humming without draining) or no noise at all when it should be active.
    • Professional Assistance: Replacing a drain pump is a more complex task that generally requires the expertise of a qualified appliance technician.

Troubleshooting Checklist

Use this checklist to systematically address the E20 error:

Step Description Action
1. Power Disconnect Ensure safety before any physical inspection. Unplug the washing machine from the wall socket.
2. Drain Hose Inspection Look for external obstructions or improper installation. Straighten any kinks, ensure proper positioning, check that it's not too deep in the standpipe.
3. Drain Filter Cleaning Remove accumulated debris that impedes water flow. Locate filter (bottom front), open, drain residual water, remove and clean filter, reinsert securely.
4. Test Run Verify if the issue is resolved after initial checks. Plug in the machine, select a drain or rinse cycle to check if water drains correctly.
5. Professional Assessment If the error persists after checking hoses and filter, the pump might be faulty. Contact a certified appliance technician for diagnosis and potential drain pump replacement.

For more detailed support and specific model information, you can often find troubleshooting guides on the official Electrolux support website.