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How to Change the Favicon on Your Square Website

Published in Website Favicon 4 mins read

Changing the favicon on your Square website is a straightforward process that allows you to enhance your brand's presence in browser tabs and bookmarks. A favicon, short for "favorite icon," is the small, typically 16x16 pixel image that appears next to your site's name in a web browser's tab, bookmark list, and search results.

Here's how to update your favicon on Square Online:

Step-by-Step Guide to Updating Your Square Website Favicon

Follow these simple steps to upload and apply a new favicon to your Square Online store:

  1. Access Your Square Dashboard: Begin by signing in to your Square Dashboard. This is your central hub for managing all aspects of your Square business.
  2. Navigate to Site Preferences: From the main dashboard, locate and click on Sales channels. Then, select Online, followed by Website, and finally, choose Site Preferences. This section controls global settings for your Square Online store.
  3. Upload Your Favicon Image: Within the Site Preferences, you will find a section dedicated to the Favicon. Select the Upload option to choose your desired image file from your computer. Ensure your image meets the recommended specifications for the best display.
  4. Publish Your Changes: After uploading your favicon, it's crucial to publish your site from the Square Online site editor. This action makes your new favicon live and visible to visitors. Until you publish, the changes will not appear publicly.

What is a Favicon and Why Does it Matter?

A favicon is a small icon that represents your website, appearing in various places like browser tabs, bookmark bars, and even some search results. Despite its tiny size, a favicon plays a significant role in your online presence:

  • Brand Recognition: It instantly identifies your brand when users have multiple tabs open, making it easier for them to navigate back to your site.
  • Professionalism: A custom favicon adds a touch of professionalism and attention to detail, reinforcing your brand's credibility.
  • User Experience: It improves user experience by providing visual cues, especially when users bookmark your page or add it to their home screen on mobile devices.

Favicon Best Practices and Specifications

To ensure your favicon looks crisp and professional, consider these recommendations:

Recommended Favicon Specifications

Aspect Recommendation
Size 16x16 pixels is the standard, but 32x32 pixels provides better quality on high-resolution displays. Square often resizes images, but starting with a square aspect ratio is best.
Format .ICO (traditional and widely supported), .PNG (recommended for transparency and quality), .GIF (supports animation, but generally not recommended for favicons).
Design Simple, recognizable, and consistent with your overall brand identity. Avoid overly detailed designs.

Tips for Creating an Effective Favicon

  • Keep it Simple: Use a simplified version of your logo or a prominent brand element. Complex designs will become unreadable at small sizes.
  • Use a Square Canvas: Design your favicon on a square canvas to avoid distortion.
  • Consider Transparency: PNG format allows for transparency, which can make your favicon look better on various browser backgrounds.
  • Test on Different Browsers: After uploading and publishing, check how your favicon appears on popular browsers (Chrome, Firefox, Safari, Edge) to ensure consistent display.

Troubleshooting Common Favicon Issues

If your new favicon isn't appearing as expected, try these solutions:

  • Clear Your Browser Cache: Browsers often cache old favicons. Clear your browser's cache and cookies, then restart it.
  • Check Image Format and Size: Double-check that your favicon meets the recommended file format (e.g., .PNG or .ICO) and size.
  • Wait for Propagation: Sometimes, it can take a few minutes for changes to propagate across the web, especially after clearing your cache.
  • Hard Refresh: Try a hard refresh of your website (Ctrl+F5 on Windows, Cmd+Shift+R on Mac) to bypass the cache.

Enhance Your Square Online Store's Branding

A well-chosen favicon is a small but mighty component of your online branding strategy. By taking the time to set up a custom favicon, you reinforce your brand's identity and create a more polished and professional presence for your Square Online store.